Privacy Policy

At RedFlags, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our SaaS platform. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use the platform.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or our mobile application, or when you choose to participate in various activities related to the Site and our mobile application, such as online chat and message boards.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
• Anonymized Data: We may anonymize your personal data so that it cannot be used to identify you individually. This anonymized data may be used for various purposes, including data analysis and improving our services.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site or our mobile application to:

• Create and manage your account.
• Send you a confirmation of purchase.
• Enable user-to-user communications.
• Respond to product and customer service requests.
• Improve our products and services.
• Request your feedback and contact you about your use of the Site.
• Resolve disputes and troubleshoot problems.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Assist law enforcement and respond to subpoenas.
• Analyze site usage and improve the Site.
• Ensure compliance with applicable laws and regulations.

3. Third-Party Services

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties include:

• Stripe: We use Stripe for payment processing. Stripe handles all financial data, and we do not store any payment information on our servers. Please review Stripe's privacy policy for more information on how your data is handled.
• Sentry: We use Sentry for error tracking and monitoring. Sentry collects error reports and crash data, which may include some user information, to help us improve the stability of our platform.
• Plausible: We use Plausible for privacy-friendly analytics. Plausible does not use cookies and collects only anonymized data to help us understand how our site is used.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at our contact details below.

7. Your Privacy Rights

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information. To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.

8. Data Retention and Deletion

We retain your personal information for as long as necessary to provide you with our services and as described in this Privacy Policy. We may also retain and use this information for a longer period as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to request that we delete your data, please contact us using the information provided below.

9. Cookies and Tracking Technologies

While we use Plausible for analytics, which does not use cookies, we may use cookies and similar tracking technologies to collect information about how you use our Site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

10. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

RedFlags
Email: contact.redflags.ai@gmail.com